Live Chat Support in Cloud Hosting
As we consider the fact that a lot of troubles are quickly resolved if you talk to a live person, we provide a live chat service for all our prospective and existing clients. Our chat is available every day and our customer care representatives can assist you with a number of questions and problems. In case you are not our client yet, you are able to find out more about our cloud hosting packages and the website hosting platform in general so that you can make sure that your sites will run effectively on our servers. If you already have an account and you have some questions or you have any problems with any of our solutions, you will be able to join us on our live chat and we can supply you with the required info or assist you to troubleshoot the problem. You will have to open a support ticket for specific issues that need longer time or the expertise of a sysadmin, but for a number of standard issues you will receive help on the spot.
Live Chat Support in Semi-dedicated Hosting
We provide a live chat service that is accessible to all of our future and present clients. If you are looking for a new website hosting account, you are able to chat in real time to one of our representatives and receive more details about our semi-dedicated hosting services in order to choose the optimal package for your web sites. In case you already have an account with us, we can assist you in a very timely manner with general, billing and 1st level technicalmatters. Even though in certain cases you may have to open a ticket as there are issues that can't be resolved through a live chat, we will be able to help you with lots of common jobs, for instance setting up an email account in an e-mail client or forwarding one domain name to another one. This way, you'll take advantage of prompt assistance and you will save many hours.