Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Hosting Control Panel you will find a comprehensive Help Center section featuring many help articles and commonly asked questions. They are compiled by our support team of knowledgeable technicians. Just fill in your question and our clever platform will return the most suitable answer.

  • Top quality support service

  • How–To Video Clips

  • We have prepared a collection of educational video tutorials that visually demonstrate how to settle a common problem associated with your cloud hosting account. You’ll find the video clips in the Help Center.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock client support service with a 1–hour response guarantee. A team of capable customer service technicians will be available to you to reply to all the queries that you may have. During off–peak periods, an answer will be supplied within just 20 minutes.