Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Response Warranty

  • Our group of qualified professionals will do their best to respond to your help demands within about 1 hour. If, however, the situation you have experienced demands the assistance of the Admin =Dept,= we are going to forward the ticket to the administrator on shift and will submit a reply to notify you.

  • Top quality support service

  • Professional Tech Support Service

  • We are online for you 7 days a week to provide assistance and technical support and to assist you with any problem that you could possibly come across while you are working with your virtual server. We’ll support all pre–configured programs, like your Operating System, server admin panel (depending on the VPS type) and the Hosting Control Panel produced entirely by us.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Hosting Control Panel that is included without charge with your virtual server, you can discover an insightful Help section, that includes all that you should be aware of when organizing your web pages and software packages. We have included a wide range of how to reports and video tutorials that show the important site management responsibilities in an easy to read fashion.