Q: Why should I move my site? What does web site migration entail?
A: If your present hosting provider can no longer fulfill the requirements of your website, or if you undergo regular network downtime, or if you have to wait for hours for the support staff to respond to you, it might be a good idea to switch your provider, i.e. to transfer all the files for your sites together with your databases from your present provider to your future provider. At Waince, we realize that this can often be difficult & time–consuming. That is why we will do all that for you at no cost!Our highly professional technical team members will migrate your site content from your present hosting provider to us. Our techs have got lots of experience with website migration and are able to handle everything – from an ordinary WordPress–based weblog or Joomla™ CMS–driven web site, to a very complex, custom–built app.
Q: How much time will it take for my site to be migrated to your platform?
A: There are plenty of aspects to take into account – the total number of files, the size of the database, the complexity of the site itself and the current workload of our website migration experts, etc. That said, we do try to carry out all website migrations in a 48–hour time window. Smaller–sized web sites are transferred much faster – typically within 24 hours.
Q: Do you require something from me before you start transferring my web site?
A: Yes. We’ll require the name of the site that you want us to transfer. We’ll also need a means to access your present hosting account so that we can get the files associated with your site.
Q: My present hosting account has delicate info inside. How can I trust you?
Q: Will there be any outage for my website?
A: No. Your website will continue to be visible online during the transfer. As soon as everything is done on our end, we will notify you so that you can examine it and check for any problems. If everything’s okay, all you will have to do is update your domain’s DNS records.
Q: Will my current web hosting provider need to provide any info/assistance?
A: While we migrate your content, your web hosting provider will not be aware of the migration at all. We won’t contact them in any way.
Q: Does it make a difference what platform my current provider is using?
A: Yup. We support all traditional Linux–based web hosting platforms. We don’t support Windows–based web hosting platforms, as we do not provide Windows hosting solutions ourselves.Additionally, we do not support proprietary website creation and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.